My Mac Mounting Hacked Drives

Aug 22, 2016 3 # Anti-Virus Stop Working When Mac Computer Has Been Hacked. In Mac, if you already installed an anti-virus then this the best thing you've done to secure notebook. To find out if your mac address has been hacked. You can easily check it out by scanning your Mac. Usually, Mac users have to scan its system regularly to know if check anything usual such as the trojan virus. Jul 11, 2014 And I did crash my hard drive all by myself, twice, after several complete reinstallation of mac os on my previous computer. And then, I was so annoyed by their little game that I banged my fist on the computer, which did not prove convincing. At the end of the day, that's two hard drives and one complete machine broken, just on me. Even if you aren't a sinister evildoer, there could be times when you need to get into a computer without the password. It's quite easy to do on a Mac, and learning how to do it can help.

This post may contain affiliate links. As an Amazon Associate I earn from qualifying purchases made on our website. If you make a purchase through links from this website, I may earn a commission at no additional cost to you. Read my full disclosure.

Do you think that your Mac was hacked? Do you feel that someone or something is spying on you when you are watching YouTube, or when your Mac is left unattended at home?

There are many ways how a human or a program can get on your computer and do harm to you and your privacy:

It could be a spyware, a malicious hacker, or someone you know, such as a parent, a spouse, a friend.
They can access your photos, videos, and emails
They can take embarrassing pictures of you using a webcam
They can listen and record your conversations
They can monitor your browsing history
They can use your computer to mine Bitcoins
They can encrypt everything on your disk and then ask for a ransom

Computers have never been safe, and now when we rely so much on them, it is extremely important to protect ourselves from malicious actors.

This topic is too broad to fit into one blog post, so I am writing mini-series, which will help you to minimize the impact and secure your Mac.

Signs That Your Mac Was hacked

If you are reading this post, chances are you noticed something unusual is happening on your Mac. Sometimes you have a hunch, but you can’t explain it. However, most of those signs can be explained by reasons other than malware or hackers. So, let’s review the major signs.

Mac suddenly became slow for no apparent reasons

I’ve been developing commercial software for more than twenty years. There were many times when I received a call from the customer complaining that their computers, servers, programs are slow.

Every time I am getting a call, the first thing I ask if they did something before they noticed the problem. Do you know how many times they admitted that they changed something? You guessed it, zero. How many times did customers cause the problem? Almost always.

Following are some of the reasons why Mac can be slow:

There is a virus or other malware
Not enough disk space on Mac
New OS was installed
Hardware failure

Mac is using more Internet than usual

Mac Computer Hacked

This one is harder to detect now than before. We used to have limits on how much Internet bandwidth we could use. Today, when many people have unlimited data with cable, you may not even know that something is happening.

However, if you are on a limited plan, and you see a significant increase in data consumption (more than 25% more), it’s time to investigate.

The reasons could be the following:

Your Mac is being used as a bot by hackers
There is a virus or other malware
Your little one grew up and now watching YouTube all day on your computer
New OS was installed
Youtube and other web sites are taking forever to load

Similar to the previous sign, problems with the Internet could be a sign pointing to a virus or adware affecting the browser. Or it could be a new browser update. Or maybe the system became unstable.

Programs crashing more often

Did you notice that apps getting stuck and eventually crashing? Very often, it’s a sign of malware. Additional reasons for frequent app crashes are the following:

Lack of memory (RAM)
Lack of disk space
Temporary system instability
Hardware failure
Unusual pop-ups in the browser

This is something we all have seen. You download an app from the Internet and seems like it was a legit software. But little did you know a good app was bundled with bloatware.

Usually, the result is that your default search engine gets changed from Google to Yahoo, the home page changes, and there are additional icons in the browser toolbar. But there could be other issues such as adware.

Adware is trying to redirect you to other sites, not related to what are you searching for. Their goal is direct traffic to certain sites. More traffic, more money they get. So, they litter your screen with pop-up, hoping that you can click and open the site you don’t want.

New files appear or old files disappear

Malware often creates new files with cryptic names. For instance, ransomware encrypts the files on your disk and renames them. However, there could be more innocent explanations.

For instance, if you can’t find a file, it does not necessarily mean that it was deleted by malware or someone who logged in on your computer remotely. Maybe, you just can’t remember that you deleted the file or the folder. In this case, first, check Trash on Mac.

If you still can’t find what you need, check my post about finding any files. I guarantee, if the file is still on your Mac after reading my post, you will be able to locate it.

How To Tell If Mac Was Hacked

First, scan your Mac with an antimalware solution. Next, turn off remote desktop and screen sharing features to make sure that nobody can connect to your Mac remotely. Verify that there are no keyloggers. Finally, eliminate reasons unrelated to hacking: reboot Mac, perform NVRAM/PRAM reset, check if there is enough space on the startup disk. If possible, visit the Apple Genius Bar for advice.

Now, let’s go over all the above in detail.

Scan Mac for viruses

I recently called Apple Support and complained about the slowness of my MacBook Pro. I could’ve solved the problem myself, but I just wanted how much would it cost for Apple to perform diagnostics on a 5-year old MacBook.

Since I don’t have AppleCare for my Mac, I thought that they would charge me something. Spoiler alert: I wasn’t charged for anything.

So, when I called, the first thing the Apple advisor made me do is to install the Malwarebytes app.

While Malwarebytes is a solid recommendation for scanning, it is not the best. In fact, I stopped recommending it to any Mac user after the test I performed myself recently.

I tested a dozen of antimalware product and only one detected 100% of 117 malware samples I intentionally downloaded on my MacBook. So, if you need a recommendation on a good antivirus check it here.

Tighten up access to your Mac

Programs are not the only threat out there. People sometimes can be even more harmful. There are several ways for someone to spy after you.

One is via remote desktop. Maybe you had experience connecting to servers or other Windows machines at work by remote desktop connection. Macs, even MacBooks, also allow such connections.

Also, it is possible to share the screen of your laptop. While it’s a useful feature, if you mean it, it’s not so good if someone’s using it when you are not aware.

And finally, since macOS has UNIX roots, as any UNIX like the operating system, it can be controlled via SSH protocol. Anyone with access can do pretty much anything on your Mac, and you wouldn’t even know.

My Mac Mounting Hacked Drives 2017

If all of the above sounds complicated, don’t worry. I wrote a very detailed post on a topic of remote access to your Mac (https://macmyths.com/how-to-tell-if-someone-is-remotely-accessing-your-mac/). All you need is to go over the post and follow the simple steps outlined there.

Mac keyloggers

For a long time, I thought that all keyloggers could do to record keyboard strokes. Imagine my shock when I started working on my post about keyloggers.

Did you know that a new generation of keyloggers can do screenshots every 5 seconds, or record your messages and social media chats? And they can upload the collected information to the cloud.

And the worst part they are freely available for anyone to purchase!

To find out how one can identify a keylogger on Mac I installed 5 most popular apps on my laptop. They completely trashed my system, but luckily I had backups, so I was able to recover my MacBook.

Things to try if no virus found

While you are maybe suspecting something bad happening on your computer, it very well may be a normal condition.

Things to try before starting panicking:

Reboot

Sometimes glitches in software can make the current state of your system unstable. A reboot is still a remedy for many problems. You can either restart or shutdown and start again. The effect will be the same.

NVRAM/PRAM reset

Macs historically have a little memory cell where they store some information needed for many Mac peripherals to work. Surprisingly, this area gets corrupt pretty often. Fortunately, there is a very simple fix – reset NVRAM/PRAM and SMC.

Apple has very good instructions on how to perform these tasks.

What they don’t tell is that you have to reset at 2-3 times in a row for a fix to work. I found out this in the school of hard knocks so that you don’t need to.

Clear some space on disk

Lack of space on your startup disk may cause all kinds of issues: app slowdown, app crashes, high CPU usage, and MacBook overheating. Sometimes this may lead you to suspect that your Mac was hacked.

So, first, check how much storage you have left. And if it is not enough, you can either spend money on getting software that helps to clean your disk or read my article on free cleaning tips: How Do I Free Up Disk Space On My Mac Without Software.

New operating system

Apple releases a new version of macOS every year. While they do everything they can to produce quality software, bugs still happen.

For instance, after the recent iOS update on my iPhone, my podcast app starts freezing every time I pause. I still didn’t find why it is happening because I am too lazy busy.

In the case of the issue on hand, if you had a recent OS update, take time to investigate if the issues you are noticing are common for the release.

Check for hardware failure

Macs are very dependable, and they can serve for many years. However, any hardware gradually fails. For example, a failing disk causes unexplained app crashes. Failed RAM will prevent the computer from starting.

There is a good article on the Apple web site about running hardware diagnostics. Try and see what it will report.

Visit Apple Genius Bar

If you have an Apple store nearby, definitely check them out. On several occasions, I had to contact them, they helped me for free. If there is a fee for diagnostics, they should tell you upfront, so you can decide if it’s worth it for you or not.

5 Things To Do If Your Mac Was Hacked

So, you did everything I told you, and you found out that either someone spying or if there was malware on your Mac. There are several things you have to do immediately.

Change passwords

I know it could be painful to change all passwords. I have accounts on hundreds of web sites, and there is no way I could remember all of them. Well, this is not what I am suggesting.

You have to change passwords on the most important sites:

Your primary email account. The one that is linked to your bank accounts.
Bank and credit card accounts
Work email password
Apple ID and iCloud passwords (note, they are not the same)

If you are using one password for all sites, consider using 1Password utility.

Check bank statements

It never hurts to go over your bank statements (if you have any) once a while. If you notice some suspicious activity, then do a little research. But don’t panic right away if you don’t recognize a charge.

Almost every once, when I check my credit card statements, I see one or more charges which I don’t remember doing. However, after 5 minutes or so, I remember what it was.

Check credit report

Everyone in the U.S. has a right to get a free credit report once a year. Since there are three main agencies, you can get a free report three times a year (one from each agency). Search for “Annual Credit Report” in Google, but be careful to skip some ads and use the legit site.

Turn on Two-Factor Authentication

If you didn’t do this yet, turn on two-factor authentication on main sites: email, any money sites, etc. It’s a little bit inconvenient, but it’s the best way to prevent hackers from stealing your data.

What’s Next?

I hope I gave you some high-level information you needed in case if you think that your computer was hacked. Now, I suggest to check the articles I mentioned above in the following order, so you know how to deal with the problems outlined:

Last Updated on

Summary:This article will show you 8 solutions to troubleshoot the external hard drive not mounting in macOS Catalina/Mojave error and how to recover lost data from unmountable external hard drives with iBoysoft Data Recovery for Mac.

By Molly | Posted to Mac Data Recovery, updated on March 8th, 2019 |

Normally, when you plug in an external hard drive to Macs, you'll see it mounted on the desktop, in Finder and in Disk Utility. Then you can read, edit, copy and delete files on the mounted external hard drive. However, if you areunable to mount external hard drives, you cannot access your important data on this drive at all. The worst thing is that you don't even have any data backup when your external hard drive is unmountable. But now you can ease your mind, in this page, you will see 8 feasible solutions that you can try to make the external hard drive mounted in macOS Catalina/Mojave/High Sierra/Sierra.

Table of contents: 1. How to recover lost data if Mac won't boot after Mojave update?; 2. Read more about Mounting a disk

How to fix external hard drive not mounting in macOS Catalina/Mojave issue?

Solution 1: Check if the hard drive is properly plugged in.

Since the connection between your Mac and external hard drives relies on cables, loose connections could be the cause that your external hard drive is not recognized by your Mac computer.

If the unstable connection is the case, your external hard drive would not be mounted even with a slight disturbance. Sometimes the cable itself will become hot because of a faulty connection. Therefore, you need to make sure that the connection, i.e. the USB cable, is in good condition.

Solution 2: Check if the USB port/USB hub is unmatchable, damaged or lack of power.

If your external hard drive or USB flash drive is not mounted on Mac, try plugging it into another USB port or a USB hub. That's because there're USB 3.0 and USB 2.0 ports and they have some differences: USB 3.0 has higher transfer rates, provides more power, more bandwidth, etc. than USB 2.0. As you can see, insufficient power supply or damaged USB ports could also lead to external hard drives not mounting in macOS Catalina/Mojave/High Sierra.

To check this error, you can unplug the problematic external hard drive and plug a functional external hard drive into this USB port to see if it can be mounted normally.

Solution 3: Check if your Mac is set to show mounted drives on the desktop.

It's also possible that your Mac has alreadyrecognized the external hard drive butnot showing up on Mac desktop or Finder. Under such circumstance, you should go to Finder > Preferences > General and make sure the 'External disks' option is ticked. Then you'll see the external hard drive mounted on the desktop.

You can also set your Mac to show external hard drives in Finder. Go to Finder > Preferences > Sidebar and make sure the 'External disks' option under 'Locations' is ticked.

Solution 4: Check if the external hard drive is NTFS formatted.

NTFS (New Technology File System) is a proprietary file system developed by Microsoft. However, for some reasons, macOS comes with read-only support for NTFS; its disabled-by-default write support for NTFS is unstable. Even though the NTFS formatted external hard drive can show up in Disk Utility, external hard drives might not be mounting as normal.

You can go to Disk Utility and check the file system of the external hard drive is NTFS or not, if this is the case, you can back up the files on the NTFS external hard drive and format it to Mac supported file systems (APFS, HFS+ or HFS) or file systems supported by both Windows and Mac, like FAT32 and exFAT.

Nevertheless, the best phenomenon is that you can read and write NTFS both on Macs and on Windows without fuss. So, a good NTFS for Mac application will enable you to write NTFS external hard drives on macOS without reformatting.

Solution 5: Check if the external hard drive is mountable in Disk Utility.

You can check if your external hard drive is mounting in Disk Utility. If your external hard drive appears there but is not mounted, you can click the Mount icon then the external hard drive will be mounted in macOS Catalina/Mojave.

However, if the external hard drive appears in Disk Utility but is unmountable or no volumes of that external drive listed, you got both good news and bad news. Good news is that showing the external hard drive in Disk Utility means the drive has no hardware problem, while the bad news is that the file system of this drive probably is corrupted.

But don't worry, macOS has a built-in repair tool, called First Aid, to fix minor disk errors. You can try to fix the external hard drive not mounting issue with this useful program. Just go to Utilities > Disk Utility and click First Aid.

Solution 6: Fix the unmountable external hard drive with Terminal.

If your external hard drive can't be recognized by your Mac and First Aid failed to repair it, you can try to remount via Terminal by following the steps carefully as below:

1. Go to Applications > Utility > Terminal.

2. Type in diskutil list. Look for the section labeled /dev/disk_ (external, physical), remember the disk number.

3. Type indiskutil info disk_. Replace '_' with your external disk number. This is to check if your system recognizes this drive.

4. Once confirmed, type in diskutil eject disk_ to eject the external drive.

5. Physically remove the external drive and then re-plug it. Hopefully, your external hard drive will be mounted in macOS Catalina/Mojave.

Solution 7: Check if the external hard drive is corrupted.

If unfortunately, none of the above solutions worked, it's very likely that the files system of the external hard drive is corrupted or damaged too seriously to be recognized by macOS Catalina/Mojave. It could be the result of file system broken, virus attacks, improper ejection, etc. And if you have no important files on this drive, you can directly assign a new file system for this external hard drive by reformatting.

1. Go to Applications > Utilities > Disk Utility.

2. Select the unmountable external hard drive and click 'Erase' on the top.

3. Provide the required information to format the drive.

4. When finished, you can mount the external hard drive in macOS Catalina/Mojave and use it again.

Solution 8: Recover lost data and reformat the unmountable external hard drive.

But what if you have invaluable data that you don't want to lose on this inaccessible external hard drive? In this case, recovering data from this drive with professional data recovery software, such asiBoysoft Data Recovery for Mac, would be your access to this unmountable external hard drive.

iBoysoft Data Recovery for Mac is able to recover lost data fromnot mounted external hard drives in macOS Catalina/Mojave/High Sierra,recover lost data from corrupted external APFS drives,recover lost data from unreadable external hard drives,recover deleted/lost data from APFS drives, andrecover lost data from formatted APFS files, etc.

Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.

Step 2: Launch this program. Select the unmountable hard drive and click 'Next'. The program will start scanning this drive for lost files.

Step 3: After the scanning process finishes, you can double click the found files and preview them.

Step 4: Choose what you want to get back and click 'Recover'.

Step 5: Go through the recovered files and make sure your desired files are recovered from this external hard drive successfully.

If, unfortunately, your data lost from external hard drive in macOS Catalina/Mojave, whether the disk was formatted accidentally or files were deleted mistakenly, you can recover lost data from unmountable hard drive with iBoysoft Data Recovery for Mac. But compared with data recovery software, the best way to escape from data loss is to back up your files on a regular basis.

wheelsnew